Privacy Policy

Effective date: 9 October 2026

This Privacy Policy explains how theboxerge.online (“we”, “us”, “our”) collects, uses, discloses and safeguards your information when you visit our website at https://theboxerge.online (the “Site”). We respect your privacy and are committed to protecting it through our compliance with this policy.

1. Information We Collect

1.1 Information You Provide Directly

We may collect personal information that you voluntarily provide when you:

  • Contact us via email or contact form (e.g. name, email address, message content)
  • Subscribe to our newsletter (if applicable)
  • Participate in surveys, promotions, quizzes or other interactive features

1.2 Information Collected Automatically

When you visit the Site, we and our third‑party partners may automatically collect certain information about your device and browsing activity, including:

  • IP address, browser type and version, operating system
  • Referring and exit pages, date and time of your visit, pages viewed
  • Device identifiers and other technical data
  • Approximate location data derived from IP address (e.g. country/region) for analytics and ad relevance

2. How We Use Your Information

We use the information we collect to:

  • Operate, maintain and improve the Site and our plant care content
  • Respond to your enquiries and provide customer support
  • Send administrative information (e.g. policy updates) and, where you have consented, newsletters
  • Understand how visitors use the Site (analytics), including via Google Analytics
  • Display relevant advertisements, including via Google AdSense and other ad networks
  • Protect the security and integrity of the Site and comply with legal obligations

3. Cookies and Similar Technologies

We and our service providers use cookies, web beacons and similar technologies to collect information about your browsing activities.

3.1 Types of Cookies

  • Essential cookies: necessary for the Site to function
  • Analytics cookies: help us understand traffic and usage patterns, including via Google Analytics
  • Advertising cookies: used by us and our ad partners (including Google) to show ads based on your interests and measure ad performance

Google, as a third‑party vendor, uses cookies to serve ads on our Site. Google’s use of the DART cookie enables it and its partners to serve ads to you based on your visit to our Site and other sites on the Internet.

You may opt out of personalised advertising by visiting Google’s Ads Settings: https://adssettings.google.com/. You can also learn more about Google’s advertising practices at https://policies.google.com/technologies/ads.

3.3 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all or some cookies, or to alert you when cookies are being set. Please note that if you disable cookies, some features of the Site may not function properly.

For more details, see our separate Cookie Policy.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service providers: hosting, analytics (including Google Analytics), email delivery and advertising partners who process data on our behalf
  • Advertising partners: including Google AdSense and other ad networks, to serve and measure ads
  • Legal and safety disclosures: when required by law, or to protect our rights, safety and the safety of others

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes set out in this policy, unless a longer retention period is required or permitted by law. Analytics data may be retained in accordance with the retention settings we configure in Google Analytics.

6. Data Security

We implement reasonable administrative, technical and physical safeguards designed to protect the information we collect. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

  • Accessing, correcting or deleting your data
  • Objecting to or restricting certain processing
  • Withdrawing consent where processing is based on consent
  • Lodging a complaint with a supervisory authority

To exercise these rights, please contact us at the@theboxerge.online. We will respond in accordance with applicable law.

If you are in the European Economic Area (EEA), the United Kingdom or Switzerland, you may also have rights under GDPR/UK GDPR, including the right to data portability and the right to object to certain types of processing.

8. Children’s Privacy

Our Site is not intended for children under 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children in this age group. If we become aware that we have collected such data, we will take steps to delete it.

Our Site may contain links to third‑party websites (e.g. nurseries, garden centres, product pages, marketplaces, payment providers, local extension services). This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third‑party sites you visit.

10. International Data Transfers

theboxerge.online is a global website. If you access the Site from outside your country, your information may be transferred to, stored and processed in countries other than your own, including the United States and other jurisdictions where our service providers (such as Google) operate.

By using the Site, you acknowledge and agree that:

  • Your information may be transferred across borders.
  • We and our service providers may process your information in countries that may have different data protection laws than your own.
  • We rely on appropriate safeguards (such as standard contractual clauses and other legally recognised mechanisms) where required by applicable law.

11. Google Analytics Specifics

We use Google Analytics, a web analytics service provided by Google Ireland Limited (for users in the EEA/UK) or Google LLC (for other users), to understand how visitors use our Site.

Google Analytics uses cookies and similar technologies to collect information such as:

  • Pages you visit and time spent on pages
  • Referring websites and exit pages
  • Approximate location (derived from IP address)
  • Device and browser information

Google may use this data to build usage reports for us and to contextualise and personalise ads within its own advertising network. Google’s use of information collected via Google Analytics is subject to Google’s privacy terms and policies, including:

You can prevent your data from being used by Google Analytics by installing the Google Analytics Opt‑out Browser Add‑on (where available):

You can also manage ad personalisation via Google’s Ads Settings:

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Effective date” at the top. You are advised to review this policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Last updated: 9 October 2026